With the ability to cross borders and unite global communities we foster a movement of diverse and like-minded individuals sharing their passions and celebrating their own roots and champion inclusivity. The diverse and deep-rooted diaspora culture is the bedrock of our brand, echoing in every collection - and always portrayed through the lens of the youth.
The Retail manager is responsible for the performance, customer experience, sales and development of all Daily Paper stores and or shop in shops which are managed by Daily Paper staff. The RM will ensure consistent delivery of Daily Paper’s customer service experience through coaching, developing and motivating their teams. The RM sets sales targets and meets business objectives for each store and is responsible for the day-to-day supervision of sales, staff and stock.
Develops and implements the global retail strategy;
Makes sure all owned stores are in line with the brands and market global strategy;
Sustains business growth, sets store targets and other kpi’s;
Does research and advises the board on trends, commercial retail opportunities and or emerging markets;
Meets sales goals on monthly bases, monitors and follow up with store managers to achieve sales targets;
Achieves financial objectives by preparing an annual budget; develop sales forecasts and sales plans to maximize store profits;
Prepares monthly report and analysis; sales, staff performance, foot traffic, best sellers, competitor sales analysis etc.;
Pro-active initiates ideas related to marketing needs (In-store communication/Merchandising/store layout/Product Imagery) in collaboration with Marketing;
Lead Visual Merchandising guidelines development and deployment
Development and optimization of achieving exceptional levels of customer service
Collects sales feedback, analysis and summary retail performance
Gives feedback to the design team, raise product needs, to optimize the assortment to suit to product mix and or local markets
Stays ahead of developments in retail, customer experience and technology
Recruiting, training and supervising staff
Manages stock levels and optimizes stock control, weekly shop inventory audits and ensure adequate stock reports
Monitor service level through mystery shopping survey, develop and implement action plan
Travels between store and knows exactly what is happening within each market;
At Daily Paper we offer employees to be part of our international, fast-growing brand. In this environment, you can make a difference and develop yourself. Our team is young, passionate, and creative. We offer amongst others 25 holidays based on full-time employment, twice a year clothing credits, pension plan and travel allowance when living more than 15 kilometers from the headquarters. And of course, work at our inspiring headquarters in Amsterdam and become part of our community.